Terms & Conditions

DAMAGES:

Please inform our customer care department within 2 working days from the date of receiving the goods in the event any articles are delivered to you has any defect.

SHIPPING METHODS AND COSTS
We have tied up with some of India’s leading delivery companies and will keep expanding our partner network. India shipping options with estimated delivery times, depending on location are as follows:

We craft all the products individually and we will do our best to dispatch within 48 hours from the time of receiving order from you once you. Actual delivery timelines could vary, usually based on the delivery address and during peak shipping periods. In case your Pincode is not accepted at Checkout, please contact us, we will do our best to service your order.

For any information, please contact our customer care service at:
E: info@abcdgroup.in, or T: +91 8850514993

Apologies to our international fans. In case you just have to have your order, please contact us and we will do our best.

RESTRICTIONS ON RETURN SHIPMENTS

Our delivery partners will only accept the articles that are returned in their original packaging. Please do not include any other items in the package as these could violate Indian shipping regulations as your return may then not be accepted by our delivery partner/us.

IMPORTANT INFORMATION
Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 10 to 12 working days with the exception of sale periods where it may take up to 5 working days more. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are unable to cancel orders once they have been scheduled for pick up by our delivery partner. We are unable to redirect orders once items have been dispatched. For your convenience, we do not require your signature upon receipt. For security and insurance, however, all orders do require a signature upon receipt. We understand you may not be available at the time of delivery in which case a signature by anyone taking delivery on your behalf is acceptable. Please note however that you are responsible for all packages signed by anyone in lieu of you.

TAXES & DUTIES
All product prices displayed are exclusive of all taxes and duties, you will be charged at the time of checkout, nothing in addition to these.

CLARIFICATIONS:
“You”, “Your” refers to the customer that has made the purchase on our site and/or made the payment for a purchase on our site.

“Intended delivery address” is defined as the “Ship To” delivery address specified in the order. This includes the “Ship To” delivery address provided for gift orders where the purchaser and intended recipient may be different people and at different addresses.

E-GIFTS VOUCHERS
1. E Gift voucher / Coupons are redeemable at www.zontomstore.com.
2. Only valid E-gift cards would be accepted
3. E Gift Voucher is not redeemable for cash or credit nor can be exchanged for a gift voucher/Gift card.
4. E Gift Voucher cannot be reloaded.
5. The minimum validity of the E Gift Voucher differs from its date of issue and shall be mentioned on the E Gift Card / Physical Gift Card.
6. These E Gift Cards and Vouchers may not be Redeemable during End of Season Sales, Promotions & Offers and which shall also be mentioned online during promotion or mentioned on E Gift card / Voucher
7. Partial redemption of E Gift Voucher shall not be allowed. In case the value of the merchandise exceeds the value of E Gift Voucher, the difference shall be paid by the bearer.
8. If the E Gift Voucher is lost or stolen, neither will a new E Gift Voucher will be issued nor will the money be reimbursed in any manner by ABCD MULTIPRODUCTS CORPORATION.
9. ABCD MULTIPRODUCTS CORPORATION. shall not be liable and responsible for any unauthorized and/or fraudulent purchases made using this E Gift Voucher. The holder of this E Gift Voucher shall be solely liable.
10. No duplicate E Gift Voucher will be issued.
11. E Gift Voucher is property of ABCD MULTIPRODUCTS CORPORATION to whom it should be returned on request.
12. ABCD MULTIPRODUCTS CORPORATION reserves the right to amend the terms & conditions at its discretion without prior notice.
14. Any disputes/s shall be subject to the jurisdiction of the courts in Mumbai only.